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Technical Support Services

Computer Disposal - Need to dispose of computers or get computers FREE of charge??? The Wynne Computer Recovery facility receives surplus and salvage data processing equipment, completes refurbishing/upgrading and distributes as provided by SB 1105, 76th Legislature.

The Network Security Subscription has added a variety of security features at the regional core including Intrusion Detection & perimeter security, data privacy and integrity, content filtering, security monitoring, and policy development & management. Avoid costly worms and viruses by adding the security subscription from netVision20 to your network.

Network Planning and Installation - Project management for your school, campus, or district Network Project, from the smallest classroom LAN to a district-wide network. Services include: Network upgrade planning, Request For Proposal development, coordination of vendors and network integrators, network management strategy, installation and configuration, server & workstation installation & configuration assistance, and continuing support.

Internet Planning and Installation - Coordination of services, including: domain and address registration, installation of communication circuits, routers, DSU/CSUs, and Internet servers, workstation configuration, and continuing support.

Internet Servers - Installation and support of complete Internet server packages running on the Windows NT/2000 operating systems, providing your schools with WWW, FTP, e-mail, and domain name services.

File Servers - Installation and support of file and print servers based on the NetWare or Windows NT operating systems, including: planning and setup of directory services and domain hierarchies, security strategies, file and printing resources, server backup, disaster recovery, and installation of shared software.

Remote Access Servers - Installation and support of dial-up systems for use by faculty or students to access network and Internet resources while away from school facilities.

Telecommunications Coordination - Coordination of telephone companies and service providers for the installation of circuits and services for wide-area networking and Internet connectivity.

Network Support - Support options for networks running NetWare or Windows NT operating systems, including: telephone assistance, on-site support, and remote dial-in support.

Internet Training - Training in computer and Internet applications for the classroom, including the development of Internet-assisted curriculums.

Purchasing Leverage - Purchase of equipment and software at significant savings through membership in the Region 20 Purchasing Cooperative.

Video Conferencing – Design of distance-learning labs, assistance with equipment selection, maintenance of video network and equipment, scheduling on- and off-network conferences.

Find out more about our technical support staff.


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1314 Hines Avenue, San Antonio, Texas 78208-1899 Phone: 210-370-5200 Fax: 210-370-5750