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Course Outline:

Course Content- 2 day course

  • Universal Troubleshooting Process
  • Safety
  • Understanding Bits and Bytes
  • Motherboard Form Factors
  • Upgrading the Motherboard
  • Upgrading a Processor
  • Memory
  • Upgrading Memory
  • Expansion Slots
  • Installing Expansion Cards
  • IRQs
  • IRQ conflicts
  • BIOS Configurations
  • BIOS Upgrade
  • Hard Drives and Interfaces
  • Upgrading the Hard Drive
  • Floppy, Removable, and Optical Drives
  • FDisk
  • Partitioning the Drive
  • Serial Ports
  • USB Ports
  • IEEE 1394- FireWire
  • Parallel Ports, Printers, and Scanners
  • Troubleshooting printers and scanners
  • Video
  • Audio
  • Networking
  • Installing Windows OS
  • System and Maintenance Tools
  • Preventive Maintenance
  • Online Resources and Tools
  • Purchasing Considerations

 

Hands-on Labs

  • Comparing motherboard form factors
  • Comparing processor sockets
  • Installing memory
  • Installing expansion cards
  • Changing settings in BIOS
  • Installing the hard drive
  • Installing floppy and CD-ROM drives
  • Preparing the hard drive for OS install
  • Installing Windows 2000 Pro
  • Using system tools for configuration and maintenance

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